What the New York Mets Can Teach You About Talking to Your Doctor

 

mets

At the end of the 2013 Major League Baseball (MLB) season, the New York Mets, Chicago Cubs, and Toronto Blue Jays all had losing records. They were all in the bottom 1/3 of all MLB teams that year. The Cubs and Blue Jays finished last in their respective divisions, and the Mets finished right in the middle of theirs. The Kansas City Royals finished 3rd in their own division despite winning 53% of their games. The Cubs and Mets were still lost more than half of their games in 2014. Some of these teams had hope for the near future, but if you had told MLB officials that the final 4 teams in the 2015 playoffs would be Toronto against Kansas City, and Chicago against New York, they wouldn’t have believed you on ANY of those teams.

Even as recently as the start of this season, almost nobody picked any of these teams (even 2014 playoff darling Kansas City) to make the playoffs, let alone be on the doorstep to the World Series. Forty-two percent of ESPN’s “experts” picked the Washington Nationals to win it all, with the Seattle Mariners being the most popular choice to play them in the World Series, and neither team even made the playoffs! The results were very similar among the writers at Fan Graphs and Baseball Prospectus.

These are smart people who watch and analyze baseball every day, and yet nearly every single one of them missed these picks. Why? How could so many individual, competent professionals, and even our best computer prediction models, been so far off?

The answer has to do mainly with probability. While the possibility was recognized, the odds were against any of these teams making the playoffs. Many of these teams achieved what was only about a 5% chance for success. If this exact season was played 100 times, this would only happen in around 5 of those seasons, for each individual team. But this is the season that was played, and this is the season where hope overcame doubt. As they say, that’s why we play the games.

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Physicians are taught to think in this probabilistic way. When a patient begins telling a doctor her/his symptoms, we immediately start to formulate differential diagnoses, or all of the possible things that could be causing the problem. We listen and ask for things that will guide our thinking of the differential to shorten the list. We then create relative probabilities of what the most likely issue is, though not in specific numbers.

For example, if a person tells us that they have abdominal pain, then we begin to think of the 100+ possible problems. If it hurts in their upper abdomen that could mean a whole slew of different things then if the pain is lower. So we ask, and prod, and examine, and use all of the available information that we have to establish the most likely diagnosis. Sometimes this requires lab or imaging studies, mainly when there are multiple possibilities that are equally likely after hearing the story and examining the patient. Tests will also follow commonly if a serious diagnosis is a strong possibility, even if it is less likely than the most apt diagnosis. So while we recognize pancreatic cancer as a potential cause of their abdominal pain, it is rarely the most likely.

But bad things, such as pancreatic cancer, DO happen, even when they are improbable. So how might one differentiate between pain from a viral gastroenteritis (stomach bug) and cancer? Usually by trial and error. We do the tests or try treatments and if the patient doesn’t respond, then we start checking things off of our list and looking at the next most likely.

Most people do not think like this. People are mainly driven by stories as opposed to mathematics. This is human nature; probabilities are abstract and not always well understood, whereas experiences and stories make sense to us. It is not uncommon for a patient to come see their primary care physician with a preconceived notion of what is wrong that does not fit the probabilistically-trained physician. This can often lead to patient dissatisfaction and frustration. “I have some abdominal pain and have been a little constipated. My cousin had these same symptoms and it turned out that she had colon cancer.” It’s possible the doctor will roll his/her eyes at this notion, not because it’s impossible that colon cancer could be causing the problem, but because there are other reasons that are much more likely to produce this ailment.

The trick is then for patients and physicians to work together to figure out the best approach. Maybe simple explanation of why each of them are thinking the way they do is enough, or possibly starting treatment for the most likely cause with close follow up. But it is important for both patients and physicians to not judge one another based on the eventual outcome.

 

“Boy, I saw the stupidest patient who was convinced that she had colon cancer merely because she was constipated! But she doesn’t drink water or eat any fiber, so why in the world would she think its cancer?!?”

“That doctor I saw for this pain was a moron! He told me to change my diet and gave me a laxative, and completely missed my cancer diagnosis.”

 

surgery-cartoon

 

It’s this disparate thinking that is the biggest underlying reason for malpractice suits. We all come from different backgrounds with different experiences and different ways of approaching problems. Just because you do it differently from me doesn’t make you stupid. But the lack of recognition and communication of this problem is a big driver of over-testing when it’s unnecessary. Most physicians and patients accept the other person’s point of view once proper communication takes place. Being open lessens the diagnostic errors, as well as decreases unneeded and potentially dangerous procedures, tests, and treatments.

So are all of those baseball prognosticators idiots? Maybe, but it’s not because of their playoff picks. They evaluated all of the information at their disposal, figured what would be the most likely outcome, and picked accordingly. Even though almost none of them were correct, they can hardly be faulted for why they chose the teams that they did. So it is in medicine. Physicians will be wrong. Patients will be wrong. That’s how it works when you play the percentages. We just need to remember that impossible and improbable are not the same thing.

How Jet Engines Impact Health Care

I have never met a person who has been sucked into a jet engine. Why, you may ask? BECAUSE YOU DON’T SURVIVE SUCH AN ACCIDENT! Okay, one gentleman did actually survive, but he is the only one known after much research (mainly performed by others). I would like to believe that this is a rare occurrence, but it appears that no one knows how common it is. Most of these occur on aircraft carriers, and the military is (understandably) not eager to share this information. So why do I bring this up? Because it represents the ludicrous direction of medicine that is occurring despite the outcry of many physicians and organizations.

The 10th iteration of the International Statistical Classification of Diseases and Related Health Problems, also known as ICD-10, launches today. This offers completely different and more unambiguous labeling of an individual’s diagnoses by increasing the amount of diagnosis codes (or clinical “labels”) by over 4 times. From a clinical perspective, it makes great sense to have greater specificity in understanding the problems patients have. From a billing perspective, this offers opportunities to better define how “sick” the population is that you care for. It stands to reason that the unhealthier your patient population is, the more you should be reimbursed for your care of that population. But many of these go well beyond quality health care, including a diagnosis code for the sequela of Being Sucked Into a Jet Engine.

Listed below are some of my favorite ridiculous diagnosis codes that the health industry has spent multiple millions of dollars (maybe even billions) to implement. We all will indirectly pay to allow the opportunity to be diagnosed with implementation of all these crazy diagnoses. It almost makes you wish that you would be sucked into a jet engine.

 

Bizarre ICD-10 Codes (alphabetically):

Image result for icd 10

Accidental striking against or bumped into by another person, sequela (W51.XXXA)

Accident while knitting or crocheting (Y93.D1)

Activities involved arts and handicrafts (Y93.D)

Art gallery as the place of occurrence of the external cause (Y92.250)

Asphyxiation due to being trapped in a discarded refrigerator, accidental (T71.231D)

Bitten by pig (W55.41XA)

Bitten by sea lion (W56.11)

Bizarre personal appearance (R46.1)

Burn due to water skis on fire (V91.07) (this is probably my favorite)

Hit or struck by falling object due to accident by canoe or kayak (V91.35)

Hurt at the library (Y92.241)

Hurt at the opera (Y92.253)

Other contact with cow (W55.29XA)

Other contact with dolphin (W56.09XA)

Other superficial bite of other specified part of neck (S10.87XA)

Pecked by a chicken (W61.33)

Pedestrian on foot injured in collision with other non-motor vehicle in non-traffic accident (V06.00XA)

Pedestrian on foot injured in collision with roller skater (V00.01)

Problems in relationships with in-laws (Z63.1)

Prolonged stay in weightless environment (X52)

Sucked into jet engine (V97.33)

Swimming pool of prison as the place of occurrence of the external cause (Y92.146)

Unspecified balloon accident injuring occupant (V96.00)

Unspecified spacecraft accident injuring occupant (V95.40)

Walked into lamppost (W220.2XD)

 

Which one is your favorite?

Remember Ebola? How the 24/7 News Cycle Impacts Health Care

Note: This was first published in December 2014 at the Fresh Perspectives blog, but still holds true

Do you remember what a huge news story Ebola was one year ago? For a while, it seemed like the virus was the only story in the news.

In fact, Ebola was likely a top-three — and possibly the biggest — news story of 2014. It certainly was the biggest story in medicine.

Image courtesy NIAID

Produced by the National Institute of Allergy and Infectious Diseases (NIAID), this digitally-colorized scanning electron micrograph depicts numerous filamentous Ebola virus particles (blue) budding from a chronically-infected VERO E6 cell (yellow-green).

The coverage in cable news, print, talk radio and online media illustrated how our health care utilization is influenced by the news. Some hospitals experienced an increase in emergency department visits due to patient concerns about potential Ebola symptoms. At one point, in fact, the CDC was logging 800 calls a day about potential cases of Ebola infection.

None of those calls panned out.

The irony was not lost on physicians who tried to educate concerned patients about Ebola and the need for a vaccine to combat the virus when the same patients then refused a flu shot. For the record, there have been 10 cases of Ebola treated in the United States and two of these patients died last year. By comparison, the CDC reported that as of December 2014, more than 1,000 laboratory-confirmed influenza-associated hospitalizations and seven influenza-associated deaths among children had occurred, despite it still being early in the flu season. During the week ending Dec. 6 alone, the CDC said there were more than 3,400 influenza-positive tests reported to the agency.

So how can physicians — and as educators of future physicians — deal with demand for health care that is influenced by the media?

Well, we shouldn’t trust the “facts” provided in news reports as completely accurate. We’ve all seen stories about new medical studies or other health-related topics presented in the media in an inaccurate way. Oftentimes, the details are misunderstood, or worse, the entire point of the study is misrepresented.

Remember in December 2013, when Katie Couric used a rare side effect of the HPV vaccine to imply that the vaccine was too dangerous and shouldn’t be given? Stories like this are too common. As physicians, it is our responsibility to know the facts so we can properly educate our patients and the public, which means going to appropriate, evidence-based sources for information.

We should be able to put health care concerns into perspective for our patients. As mentioned above, some Americans were mistakenly more worried about Ebola than influenza. We know that even though Ebola is scary and yes, dangerous, we all have a much greater likelihood of facing significant morbidity — and even mortality — from influenza.

It’s critical that we be able to explain these facts to the patients we care for so they can make informed, proper decisions about their health. We can provide information on these topics not only during office visits, but through our local traditional and social media outlets.

If we can work with the media to inform people about real health care concerns and then use that leverage to improve health, we can squelch mass hysteria. For example, we recently learned from the CDC that 2014‘s influenza vaccine was not as effective as we would have liked. Even though the vaccine will still provide some protection, the news reports likely have turned many people off from getting the vaccine.

Before the CDC shared information about the vaccine’s shortcomings, there had been — by comparison — little coverage in the news about why we should be vaccinated against not only the flu but other diseases, as well. Physicians have the expertise and the clout to be able to drive these discussions instead of merely reacting to them. We should all be more involved in steering the conversation toward true health needs that will impact our patients and our communities.

Inaccurate medical information in the mass media can be difficult for patients and physicians to deal with and often causes frustration. Still, as physicians, it is our responsibility to educate and inform people about the realities of media-driven health care utilization.